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Business Type
Jewelry Store
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Location
Newnan, GA
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Customer Since
2021

The Challenge

Meghan Proctor of Hubbell Proctor Design faced several operational challenges:

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  • Manual Operations: The store initially operated using handwritten manual tickets, which made the process tedious and prone to errors.
  • High Volume of Work Orders: As a busy store with numerous work orders, managing them efficiently was a constant struggle.
  • Tracking and Trailing Jobs: The lack of a streamlined system made it difficult to easily track and trail jobs, affecting operational efficiency.

The Solution

Choosing Jewel360 proved to be a game-changer for Meghan Proctor and her team at Hubbell Proctor Design. The software's ease of use and operational efficiency stood out among other solutions, making it an invaluable tool for their business.

Key benefits include:

    • User-Friendly Interface: The intuitive design ensures ease of operation for all employees, streamlining daily tasks.
    • Comprehensive POS and Website Integration: Jewel360 not only provided an efficient POS system but also built their website, creating a seamless one-stop shop.
    • Efficient Work Orders: Managing work orders has become much more efficient, saving time and reducing errors.
    • Informative Onboarding: The onboarding process was thorough, allowing the team to quickly adapt to the new system.
    • Customer Wish Lists: The ability to create wish lists for customers enhances personalized service and customer satisfaction.
    • Automatic Reordering: Automatic reordering of findings helps maintain stock levels effortlessly.
    • Enhanced Tracking: The system allows for easy tracking of both customers and jobs, improving overall management and service quality.
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These features have enabled Hubbell Proctor Design to operate more smoothly, focus on their craftsmanship, and provide an exceptional customer experience.

Why Our Customers Love Jewel 360

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Reduced Labor Costs
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Minimized Errors
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Improved Inventory Turnover
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Comprehensive Inventory Management
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Enhanced Customer Experience
Jewel360 integrations
Industry & Partner Integrations
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Cloud Management
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Mobile Accessibility