Episode Summary Nick Gurney and Rodney Roberts talk about different aspects to choosing a new point-of-sale system. Rodney shares some of his insight earned from 16 years of experience implementing point of sale systems for the jewelry industry. They discuss how the...
Meghan Proctor, Hubbell Proctor Design – Creating Experiences for Your Customers
Episode Summary Nick Gurney and Meghan Proctor of Hubbell Proctor Design talk about the joy of running a custom design jewelry store. They discuss how creating exciting experiences for your customers will allow you to stand out from your competitors. Meghan also...
Annie Daniels, Duke’s Jewelers – Giving Individual Attention To Customers
Episode Summary Nick Gurney and Annie Daniels of Duke’s Jewelers talk about recent and current trends in the jewelry business and how many retailers are riding a wave of retail success. They discuss how current inventory management practices allow jewelers to quickly...
Sagan Woodbury, Woodbury Jewelers – Do Something Different
Episode Summary Nick Gurney and Sagan Woodbury talk about how the Woodbury family has been helping locals and tourists find the perfect piece of jewelry in Park City, Utah for years. Sagan tells the story of how the store's ability to create custom jewelry allows them...
Coffrin Jewelers – A Customized Shopping Experience
Episode Summary Bruce Bragg and Daniel Austin of Coffrin Jewelers talk to Nick about the latest trends and business practices they are seeing in South Florida. They discuss the growing custom work business and other new trends such as permanent jewelry. But what they...
Cody Miller, Alan Miller Jewelers – Reinvest In Your Jewelry Store
Episode Summary Nick Gurney and Cody Miller discuss how paying attention to small details in your jewelry store can help make a big difference in your business. How he learned the business from a young age and the example of his family. They talk about how jewelry...