by Sherene Funk | Sep 27, 2022 | Blog, Customer Experience
According to Retail Dive, about 83% of shoppers believe they’re more knowledgeable than retail store associates. That’s not to say that shoppers don’t want to engage with store associates. In fact, 79% of consumers surveyed indicated that...
by Sherene Funk | Jul 12, 2022 | Blog, Customer Experience
Creating a stand out customer experience can be a challenge but it’s absolutely critical if you want your business to last. Let’s say you have neck pain and have been researching a pain-relieving pillow for weeks. Finally, you find the perfect pillow online and...
