Provo, Utah — May 19, 2026 — Jewel360, the all-in-one, cloud-based point of sale (POS) software built to meet the needs of modern jewelry retailers, today announced the launch of its text message feature. The new functionality helps independent jewelers easily connect with customers through a centralized texting platform built directly into Jewel360. The feature will be available to all customers.
Today, many independent jewelers rely on personal cell phones, third-party texting platforms, or channels like email and phone to communicate with customers. The text message feature brings one-to-one texting capabilities directly into Jewel360, eliminating the need for separate tools and less-preferred communication channels.
“From day one, our goal has been to give retailers a comprehensive, single platform to run their businesses,” said Nick Gurney, general manager of Jewel360. “Over the past few years, we’ve focused on integrations, including those with Geller’s Blue Book and GIA, that are truly customized to jewelers’ needs. Adding a communication feature was a natural next step in evolving the platform and continuing to support our customers.”
“We’re excited about the addition of the text message feature to Jewel360,” said Dan Biesel of Confer’s Jewelers. “This gives us a seamless way to communicate with customers that is both easy for us and convenient for them. Jewelry purchases are often emotional, so it’s important that we are able to have personal, one-to-one communications on a preferred and easily accessible channel.”
JCK 2026 attendees can view Jewel360’s comprehensive POS, including the new text message feature, firsthand during the show at booth #50124. To book a meeting or learn more about Jewel360, visit this link. Current customers can schedule time at the booth with the team here.
To learn more about Jewel360 and the new text message feature, visit: www.jewel360.com.
Jewel360, a Quilt Software solution, is the all-in-one, cloud-based retail software built to meet the needs of modern jewelry retailers. The Jewel360 integrated POS solution provides end-to-end visibility and control over in-store and online sales, inventory, repairs, customer communications, and marketing. Jewel360 combines the simplicity and flexibility of a cloud-based solution with the comprehensive functionality that modern jewelry retailers need. For more information, visit www.jewel360.com.