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Is outdated software holding your jewelry store back?
In recent years, digital technology has changed the way businesses operate. One essential tool is a point of sale (POS) system, which provides a digital interface for customer checkout, inventory management, e-commerce, and other core business functions.
Some POS systems offer only general retail features, while others are tailored to specific industries. Finding the right platform for your store’s unique operations requires careful research.
In this blog, we’ll show you how to choose the best POS system for jewelry stores and highlight five top options.
Let’s dive in.
How To Choose the Best POS System for Jewelry Stores
When comparing POS options, think about which features are most useful for your jewelry store. The closer a system’s features match your daily tasks, the more time and money you can save. Keep these factors in mind and consider how they might affect your store’s day-to-day operations.
Cloud-Based vs. Legacy POS Systems
If a POS system is cloud-based, it can be accessed wirelessly through any web-enabled device. This means you can use a desktop, laptop, tablet, or even a smartphone to ring up customers or check inventory totals.
A legacy POS system predates cloud technology and stores its data on local servers, making it more limited in its features.
Cloud-based systems give you greater flexibility in running your jewelry store, allowing you to make changes and check for updates on the go. Your data is synchronized across all devices, so numbers remain accurate. As more businesses move to the cloud, opting for this type of system helps your business stay relevant.
Related Read: Legacy to Longevity: How To Future-Proof Your Jewelry Store
Scalability
Some POS systems are built to support multiple locations. If your business has several stores — or plans to open additional locations — look for a platform with this capability. Multilocation systems make it easy to view information for the entire business or for individual stores with a single click.
Systems designed for more than one location also let you move stock between stores, ensuring all inventory is accurately tracked. For example, if one store runs low on a popular engagement ring, you can see inventory at another location and transfer it to avoid missing a sale. Even if you only have one store now, this feature means you’re equipped to handle future growth.
E-Commerce Tools
If you sell jewelry online, using a POS system makes this process easier. Some providers include website design tools so you can set up your site and coordinate online purchasing and shipping.
You can use a POS system to communicate with your customers, too. Many allow you to send emails and text messages directly from the platform, which is useful for addressing service issues, confirming orders, or sending shipping updates. For example, if a customer orders a gold necklace, you can notify them when it ships, provide tracking information, and follow up if there are any delays — all from the same system.
Related Read: Jewelry E-Commerce Store: 12 Tips and Tools for Growth
Repairs and Custom Work
Many jewelry stores perform repairs and custom work on damaged or redesigned pieces. If your business provides these services, a POS can help you keep each job organized.
Let’s say a customer brings in a damaged diamond ring or requests a custom redesign. A dedicated repair module allows you to create a work order for each job and record all necessary details — including the owner, the request, photos, and any previous work done on the item.
Through the system, you can update the job status, track payments, and even send updates to the customer to keep them informed throughout the process.
Related Read: What To Say When a Jewelry Repair Takes Longer Than Expected
5 Best POS Systems for Jewelry Stores
Each POS system has strengths and weaknesses, and some are designed with a specific audience in mind. Here are our top five picks for jewelry store POS solutions.
1. Jewel360
Best for Jewelry-Specific Tasks
Jewel360 is a cloud-based POS platform built just for jewelry stores. The system is equipped with general features like payment processing and inventory management, as well as industry-specific features like repair modules and direct access to jewelry supplier catalogs.
It also offers customer relationship management (CRM) tools, so you can communicate directly with customers. These tools let you send personalized marketing messages and help resolve customer service issues efficiently.
Pricing: Contact for custom pricing.
2. Square
Best for Easy Startup
Square is a general POS solution with features that suit a variety of businesses. Its simple interface makes it easy to learn and train employees on.
The system accommodates in-person stores, online-only boutiques, or businesses that do both. The Square app also lets you accept payments using a smartphone or tablet, which is helpful for sales made away from your store.
Pricing:
- Square Free — $0 per month
- Square Plus — $49 per month
- Square Premium — $149 month
3. Shopify
Best for E-Commerce
Shopify is a general POS system and one of the leading e-commerce platforms. It’s a convenient solution for businesses that want to sell online, offering flexible options such as buy online, pickup in store (BOPIS), ship-to-customer, or in-store returns of online purchases.
The system is equipped with detailed analytics and reporting tools, as well as multilocation support for managing multiple stores.
Pricing:
- Basic — $29 per month
- Grow — $79 per month
- Advanced — $299 per month
- Plus — $2,300 per month
4. Lightspeed
Best for Multiple Locations
Lightspeed is a POS platform designed for retail, restaurants, and golf courses. It’s known for its powerful reporting capabilities and its ability to manage a business with multiple locations. You can transfer inventory between stores and view reports for a single location or across all locations.
Pricing:
Lightspeed for retail:
- Basic — $89 per month
- Core — $149 per month
- Plus — $289 per month
5. The Edge
Best for Traditional Use
The Edge is a legacy POS system tailored to jewelry stores. Because it isn’t cloud-based, all data is stored on local servers. The system includes inventory and stock management, returns, and tools for appraisals and repairs.
Rather than a subscription model, The Edge charges a one-time payment.
Pricing:
- 1 store / 1 workstation — $4,600
- 1 store / 3 workstations — $5,700
- 2 stores / 6 workstations — $12,450
Jewel360: The Best POS System for Jewelry Stores
A POS system makes it easier to complete the many tasks on your schedule as a jewelry store owner. To get the most value from your system, it’s important to choose the one that fits your business’ specific needs.
Before committing to a POS system, take time to research options that align with how you and your employees work each day. If you offer repairs or custom work, look for a system with dedicated job management tools. If you have a second location — or plan to open one — make sure your system supports multilocation management.
Jewel360 is an all-in-one POS solution designed specifically for jewelry stores. Because our software is cloud-based, it can be used on any web-enabled device, and inventory and sales numbers remain consistent and accurate.
E-commerce tools allow you to serve customers nationwide, while access to jewelry supplier catalogs helps you keep your shelves stocked with the products your customers want.
At Jewel360, we’re committed to helping you get the features you need at a price you can afford. Check out our Build and Price tool to see which plan is right for your jewelry store!
