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CLIENTBOOK

Jewelry clienteling software that drives repeat business

Turn customer milestones into personalized outreach and stronger long-term relationships with Jewel360’s Clientbook integration.  

Clientbook Jewel360

The top-rated jewelry store point of sale

Turn every customer interaction into a long-term relationship

In retail, personalization directly impacts revenue: Repeat customers typically spend more per transaction than first-time buyers, and personalization strategies can increase sales and retention. 

SALES ASSOCIATE TOOLS

Give your sales team full customer insight

Sales associates lose deals when they don’t know a customer’s history, preferences, or upcoming occasions.
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Capture each customer's history, preferences, and budget 

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Track upcoming occasions and life events for timely outreach 

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Make personalized recommendations that convert 

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CONVERSION TRACKING

Track your team’s clienteling performance

Without data on how associates engage customers, coaching is just guesswork. 
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Measure conversion rates by associate 

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Identify your best-performing clienteling practices 

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Replicate top performance across your team

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AUTOMATED OUTREACH

Keep every customer relationship active

As your customer base grows, manual outreach doesn't scale. Clientbook automates personalized follow-ups so no relationship goes cold. 
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Send service reminders, birthday offers, and targeted promotions 

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Activate your full client book, not just top customers 

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Automate ongoing follow-ups across every customer touchpoint

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Ready to see the Clientbook and Jewel360 integration in action?

Start building genuine customer relationships with Jewel360 and Clientbook.

Jewelry store clienteling FAQs

What is jewelry store clienteling?

Clienteling is the practice of building long-term, personalized relationships between sales associates and customers. In jewelry retail, it means tracking customer preferences, purchase history, and upcoming occasions so associates can reach out with relevant recommendations at the right time. 

How does the Clientbook integration work
with Jewel360?

Clientbook connects directly to your Jewel360 POS so customer data flows between both platforms. Associates access clienteling tools through the Clientbook app while your transaction and inventory data stays in Jewel360. 

Does Clientbook work on mobile?

Yes. Clientbook is a mobile-first app, so your sales associates can access customer profiles, send messages, and manage follow-ups from the floor without needing to be at a register. 

Can Clientbook help me identify which customers to reach out to?

Clientbook surfaces your most valuable customers and flags opportunities for outreach based on purchase history and engagement data. Your associates spend their time on the conversations most likely to convert. 

Is this integration available to
all Jewel360 customers?

Yes. The Clientbook integration is available to all Jewel360 customers. Contact the team to get it set up.