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Jewelry store owners need retail jewelry software — and an industry-specific point of sale (POS) solution is the most important tool you use to manage and track your valuable inventory.
So, when you’re choosing the best POS system for your jewelry store, consider the following:
- Budget: POS software costs vary, so pick a system that offers the features you need while staying within your budget.
- Support: Make sure the POS system has reliable customer support for troubleshooting and assistance during busy times.
- Scalability: The POS system should grow with your business and support additional locations, inventory, or features.
- Industry features: Jewelry-specific features are essential and should be included in the POS system.
- Integration: The POS needs to integrate functions, including sales, e-commerce, repairs, real-time inventory management, and integration with third-party systems like accounting and customer relationship management (CRM) software.
When you weigh your jewelry store’s needs, budget, and growth, you can choose the right system to support your business now and in the future.
If you’re looking to polish up your jeweler’s point of sale system, keep reading!
How To Choose the Best Jewelers’ Point of Sale
In this blog, we’ll explore five of the best retail jewelry software options and compare their features, pricing, and user reviews.
Let’s get started.
5. Luxe
Luxe is ideal for jewelry retailers looking for a comprehensive platform to manage sales, inventory, and customer relations seamlessly. It’s particularly beneficial for businesses that require robust data analysis and personalized marketing capabilities.
Best for: Retail businesses looking for a sleek, modern, and user-friendly point of sale system.
Features:
- Seamless CRM system
- Efficient POS transactions
- Streamlined repair and custom work management
- Adaptive inventory management
- Multistore management capabilities
- Data-driven marketing campaigns
- Interactive reporting and analytics
- White-glove data migration service
Review:
“It has significantly enhanced our checkout efficiency, providing us with invaluable data insights, and ultimately elevating our overall customer experience. I am happy to talk to any jeweler about our experience!”
— Alex Bellman, Owner, Bellman’s Jewelers
Pricing: Pricing details are available upon request following a demo, which allows you to understand the tailored solutions they offer.
4. Crystal
Crystal is designed for modern jewelers who need a cloud-based solution to manage storefronts and integrate e-commerce without interruptions. It’s excellent for businesses focusing on inventory efficiency and real-time operations.
Best for: Jewelers who need a simpler point of sale system that has inventory management, a good set of integrations, and reporting functionality.
Features:
- Fast inventory management and tracking
- Cloud-based POS system for real-time operations
- Two-way e-commerce integration
- Custom order and repair management
- Serialized inventory tracking
- Sales associate dashboards
- Customizable client notifications
Review:
“We cannot say enough about the Crystal team, how they implement, and their support.”
— Emily Williams, Be On Park
Pricing: Crystal provides pricing details upon request after a demo to ensure their solution fits the specific needs of the jeweler’s business.
Related Read: Jewelry POS: Cloud-Based vs. Legacy Systems
3. RetailEdge
RetailEdge is great for retailers looking for a cost-effective, straightforward POS system without ongoing fees. It’s suitable for businesses that prefer local data storage and require robust customer and inventory management features.
Best for: Small to mid-size retailers and businesses with point of sale and inventory management requirements.
Features:
- One-time fee with no ongoing charges
- Comprehensive sales and customer management
- Extensive inventory management tools
- Multilocation synchronization
- Real-time web integration
- Mobile POS solutions
- Flexible credit card processor options
Review:
“Using RetailEdge to keep track of sales, inventory, and run needed reports. Very positive experience.”
Pricing: RetailEdge is available for a one-time fee of $495, which includes all features and 90 days of free U.S.-based technical support.
2. Lightspeed
Lightspeed is ideal for independent retailers seeking scalable solutions with robust e-commerce and inventory management capabilities. It works well for businesses that need flexibility and advanced reporting tools.
Best for: Retailers’ who need to simplify day-to-day tasks, so you’re free to focus on what matters: business growth and customer experience.
Features:
- Integrated payments and inventory management
- Built-in e-commerce and mobile scanning apps
- Loyalty programs and advanced reporting
- API access and custom user roles (Plus plan offer only)
- Accounting and marketing integrations
“Lightspeed has proven to be an extremely stable POS system for our usage. Downtime has been extremely minimal and Lightspeed support teams are always able to get us back up and running quickly.”
Pricing: Lightspeed offers tiered pricing plans, including Basic for $89/month, Core for $149/month, Plus for $289/month.
1. Jewel360
Jewel360 is an all-in-one jewelers’ point of sale solution made for stores that need a specialized POS that integrates seamlessly with industry tools. It’s great for businesses that need comprehensive inventory management and robust marketing automation.
Best for: Jewelers who want an experienced, customizable point of sale experience with a set of features designed specifically for jewelry stores.
Features:
- Seamless e-commerce integration
- Loyalty and reward programs
- Comprehensive inventory syncing
- Automated marketing tools
- Integrated payment processing
- Fraud protection features
- Serialized inventory tracking
- Integrated repair and custom work management
- Assisted onboarding and data migration
Review:
“Jewel360 has given us the opportunity to truly expand our business. From having our entire inventory on our website, to easier communication and ordering with our vendors, this POS beats our old one by miles.”
— Sagan Woodbury, Woodbury Jewelers
Pricing: Jewel360 requires a demo for a quote to ensure the system meets the unique needs of your jewelry business.
Each of these jewelers' point of sale providers offers unique features, pricing structures, and customer support options. Carefully evaluate your business’ needs to make an informed decision and choose the POS system that best suits your jewelry store.
Jewel360: The Premier Jewelers’ Point of Sale Solution
Jewel360’s all-in-one jewelry-specific POS tools are a complete solution for inventory management and marketing automation, making it ideal for jewelry store growth.
To recap, here are the key features of Jewel360:
- Seamless e-commerce integration: Maintain consistent inventory across online and in-store platforms to ensure accuracy and build customer trust.
- Complete loyalty and reward programs: Build lasting customer relationships with tailored loyalty incentives that keep them coming back.
- Comprehensive inventory syncing: Avoid discrepancies with a robust system that keeps your entire inventory synchronized and up to date.
- Automated marketing tools: Engage customers effectively with targeted marketing based on their interests and purchase history.
- Integrated payment processing: Simplify transactions with fast, secure payment solutions that accept multiple tender types.
- Secure fraud protection features: Protect your revenue with built-in fraud monitoring and compliance tools.
Jewel360 is designed to overcome business challenges and give you the tools you need to run your jewelry store. By focusing on a POS system that understands the jewelry business, you can make your day-to-day management smoother and position your store for future success.
Schedule a demo today to see how our solution’s innovative features and capabilities can elevate your jewelry store to new heights.
