Success in the modern jewelry industry requires strategic marketing.
In addition to building a loyal base of returning customers, your jewelry store needs to continually catch the attention of new customers. You do this by finding your ideal customers where they are — whether that’s online or in person.
Advancements in technology have created a variety of new methods of getting the word out about your jewelry store — including social media, paid internet ads, search engine optimization (SEO), and email campaigns. There are also tried-and-true methods like optimizing store arrangement, hosting in-store events, and offering strategic sales and discounts. Jewelry promotion ideas like these are a good starting point to advertising your business.
Your marketing strategy should be as unique as your jewelry store is, and may be a blend between digital and traditional marketing methods. In this blog, we’ll discuss nine jewelry promotion ideas you can use to find and retain customers and increase revenue.
1. Develop an Engaging Online Jewelry Store
Offering an online jewelry store widens your audience of potential customers. But to effectively engage in e-commerce, you need a professionally designed and functional website.
The branding on your website should match the branding of other areas of your business, like the store, social media pages, and your advertising. Select colors, fonts, and styles, and keep them consistent so customers can recognize your business wherever they find it.
Jewelry items are often a big purchase for customers, so it’s important to include high-resolution images, videos, and detailed product descriptions of jewelry items — this way, your customers can get a good idea of what they’re buying.
You can also implement virtual try-on technology so customers can see what a ring or necklace would look like on them. These resources help online customers buy with more confidence.
Related Read: [ANSWERED] Are Online Jewelry Stores Profitable?
2. Initiate Targeted Advertising
Digital advertising continually improves its ability to sharply target groups of potential customers. On modern social media platforms, image or video ads can be pushed to users who are more likely to be interested in jewelry, helping you get the word out to your ideal audience.
You can place targeted ads on any of these popular platforms:
- YouTube
As you decide which platform (or combination of platforms) to use to advertise your jewelry store, consider where your audience is. Pay attention to which demographics of people tend to make purchases at your store and narrow down a target audience, considering factors such as gender and age.
Then, do research to determine which platforms these individuals use the most. By reaching your ideal customers where they’re at, you increase the odds of them making their way to your site or store.
Related Read: How To Market a Jewelry Store: 7 Tips & Tools
3. Establish a Social Media Presence
Creating social media channels and posting interesting content helps you build a loyal community of customers and leads to new people stumbling upon your business. You can post images of new products, photos of the interior of your jewelry store, as well as updates about your business, like sales or in-store events.
You can increase the reach of your social media content by collaborating with individuals and brands, like influencers or other jewelry professionals. When looking for collaborators, try to find brands with similar audiences while avoiding direct competitors. You might look for brands whose customers are interested in luxury items, as they’re likely to be interested in the jewelry items you offer. Working with other brands also increases brand credibility.
Contests and giveaways are also effective ways to generate engagement on your social media channels. Challenge your followers to tag your jewelry store and tell them one user will be selected to receive a special discount. This creates more conversation and awareness of your brand.
Related Read: 7 Top Benefits of Social Media for Jewelry Stores
4. Optimize for Search Engines
Search engine optimization is the process of using highly-searched keywords on your site to make it appear higher in search results. It involves doing research on the highest-searched keywords or phrases that are related to your industry, and then incorporating these words naturally on your website.
Try to incorporate words that communicate what sets your jewelry store apart from the competition, like “luxury jewelry store” or “affordable jewelry store.” Including the name of the city or region where your store is located helps it show up when people search for a jewelry store in their area.
Regularly do research to ensure the SEO keywords you’re using are up to date. Find new keywords you can implement and check how your site is ranking in search results. Remember: You need to continually adjust your SEO strategy to maximize traffic to your site.
5. Leverage Customer Reviews
Online reviews can be the difference between someone becoming a customer or not. For this reason, it’s important to ask your existing customers to leave you reviews.
You can ask for reviews in person at the register, and set your website up to ask for reviews from customers who have made purchases. Google and Yelp are great sites to populate reviews.
You might ask a frequent customer who’s had a good experience at your jewelry store to film a testimonial about their experience. Ask them to discuss why they choose your store and why they enjoy the jewelry items you offer. You can use testimonials as marketing materials to communicate your business’ unique selling proposition (USP).
Read reviews for your jewelry store and respond to them if you have time. If you receive constructive feedback, consider its value and if implementing it would improve your store.
6. Offer Referral Incentives
Offering incentives for referrals motivates your customers to spread the word about your jewelry store to people they know. You might offer a customer a discount on their next purchase for referring a friend to your store, or offer discounts to both customers.
Pay attention to the effectiveness of the incentive you offer — if you aren’t getting many referrals, consider increasing the discount to increase urgency for referrals among your customers.
7. Plan Seasonal Sales and Discounts
Sales and discounts encourage more customers to buy, especially if they know the discount will only run for a limited time. You can plan sales around holidays like Valentine’s Day or Mother’s Day, the winter holiday season, or other special occasions. You can also offer discounts during slow periods to increase foot traffic in your jewelry store.
When you offer sales, be sure to advertise them. You can put up physical signage inside and outside of your jewelry store, and update your website and social media accounts to let customers know about the sale. If it’s a limited-time offer, make sure to emphasize this detail in advertising, so customers feel encouraged to investigate the sale more quickly.
Related Read: 7 Proven Sales Techniques for Selling Jewelry
8. Conduct Email Campaigns
Similar to targeted internet ads, you can create personalized email campaigns to maintain customer interest. Emails can be customized to customers’ preferences based on past purchases. Send special discounts to a specific customer after their purchase or on their birthday, and share updates about new products or sales.
These emails can be automated and set to include a customer’s name, adding a personal touch to the message. Sending out marketing emails is an easy way to encourage customer loyalty.
9. Create a Loyalty Program
Loyalty programs reward customers for frequent purchases. Some loyalty programs are organized as a point system, some are based on a dollar amount, and some run on a tiered system.
Regardless of how you set up your loyalty system, make sure the rewards are valuable enough to motivate customers to work towards them. To strengthen the loyalty program, you can also grant loyalty members early access to new products or special offers.
Pay attention to how the loyalty program is used over time. You may need to adjust the rewards offered to gain more loyalty members or to increase your profit margin. Over time, you’ll determine how the loyalty program best functions at your jewelry store.
Implement Jewelry Promotion Ideas With Jewel360
To effectively market your jewelry store, you need to employ a variety of strategies. Some of these jewelry promotion ideas might involve your website or your site’s presence on other platforms, others may be implemented in your store, and others may be in your community. By using diverse methods to market your store and its products, you can reach more potential customers — and boost your bottom line.
Developing the right marketing strategy for your jewelry store takes time. Pay attention to whether or not each of these jewelry promotion ideas moves the needle — and if one method doesn’t resonate with your customers, pivot and try something else. In time, you’ll identify your most effective strategies, so you can create a customized marketing strategy for your store.
To execute your marketing strategy, you need a solid point of sale (POS) system. Jewel360 is a cloud-based POS system designed specifically for jewelry stores. Our software offers business owners features like payment processing, e-commerce, and access to top jewelry suppliers. It also includes marketing features like website design, social media tools, and email campaigns, giving you the resources you need to level-up your marketing efforts.
To see Jewel360 for yourself, schedule your free demo today!