Jewel360 vs. The Edge: Which is best for your jewelry store?
The Edge and Jewel360 are both powerful, jewelry industry-specific POS solutions — but they have some important differences. Here's an in-depth look at each provider's features, pricing, and ideal use case.
Jewel360 vs. The Edge: Full Feature Comparison
Cloud-based access
About this feature
Cloud-based POS systems let you manage your store from any internet-connected device.
The Edge's solution
The Edge is a desktop-only application that requires you to install and maintain a local server — making it difficult to manage your store remotely.
Jewel360's solution
Jewel360 is a fully cloud-based solution, which means you can access the software from anywhere, at any time.
Serialized inventory management
About this feature
Built-in inventory management features help you track every piece of jewelry accurately. Your system should help you manage serial numbers, certificates, and bulk materials with ease.
The Edge's solution
The Edge includes robust inventory management tools, letting you track each piece’s serial number, manage certificates, and adjust pricing.
Jewel360's solution
Jewel360 includes powerful inventory management tools for tracking serialized pieces and bulk metals and gems. You can maintain a comprehensive product catalog, track serial numbers, set up reorder alerts, and generate inventory valuation reports.
Customer relationship management (CRM)
About this feature
Understanding your clients is key to jewelry store success, and your POS system should include a powerful CRM suite to help you track key information about each customer.
The Edge's solution
The Edge lets you keep detailed notes on each of your customers and their purchase history, including their relationship status, ring size, and wish list items.
Jewel360's solution
Jewel360 makes it easy to collect in-depth information about each of your customers, including their contact information, purchase history, and preferences.
Marketing tools
About this feature
Your POS system should make staying in touch with your loyal customers a breeze.
The Edge's solution
The Edge includes a built-in rewards program. You can also send marketing blasts via email and SMS to select customers.
Jewel360's solution
Jewel360 includes a built-in customer loyalty program, SMS and email marketing tools, and targeted marketing campaigns — letting you segment your customers and send tailored messages to bring them through your door.
Work order tracking
About this feature
If you offer repairs or custom pieces, you need a POS system with built-in work order tracking. This feature simplifies the intake, tracking, and pickup processes — reducing stress on your end and ensuring customer satisfaction.
The Edge's solution
The Edge includes basic work order creation, Geller Blue Book integration, and quote management, but their tracking solution is paper-based instead of digital — making it more difficult to check job statuses at a glance.
Jewel360's solution
Jewel360 integrates with Gellar Blue Book for easy quoting, includes real-time work order status tracking, and automatically alerts customers when their piece is ready for pickup. Plus, you can track work orders and communicate with customers remotely.
Layaway and special financing
About this feature
Layaway programs allow customers to pay for a piece over weeks or months with an initial deposit, while special financing involves contracting a third-party lender or using in-house credit to offer payment plans.
The Edge's solution
The Edge allows you to offer layaway pricing, monitor deposits and payments, and mark when a piece is ready to be picked up.
Jewel360's solution
Jewel360 allows you to offer custom layaway pricing, collect deposits and payments, and automatically alert customers when their piece is ready for pickup. Our software also integrates with buy now, pay later (BNPL) services like Klarna, Afterpay, and Affirm — which is why we've awarded it the point in this category.
Appraisals and trade-ins
About this feature
Your POS system should help you appraise pieces, manage certificates, and facilitate trade-ins for a smooth customer experience. Precious metal calculations, market rate analysis, and trade-in credit management are all essential features if you purchase estate pieces or scraps.
The Edge's solution
The Edge integrates with BriteCo to help you generate appraisals, process trade-ins, and manage GIA certifications.
Jewel360's solution
Jewel360 makes it easy to generate appraisals, process trade-ins, and manage GIA certifications. Our built-in precious metals calculator makes it a breeze to analyze the value of a piece.
E-commerce capabilities
About this feature
E-commerce helps you expand beyond the brick and mortar space and reach customers online. Even if you don't sell online, a well-designed website with your product catalog can help you attract new shoppers.
The Edge's solution
The Edge is best for brick and mortar-only businesses, since their software includes no built-in e-commerce tools.
Jewel360's solution
Jewel360 includes a powerful yet user-friendly e-commerce solution. You can create a custom website, use AI-powered tools to write SEO-friendly copy, and share your product catalog, pricing, and inventory data across your in-store and online systems.
Reporting and analytics
About this feature
Understanding what's selling, what's sitting, and who's buying is crucial for jewelry store success. Your POS system should give you the data you need to make informed decisions and boost your profitability.
The Edge's solution
The Edge includes a powerful reporting and analytics suite. You can use pre-built and customizable reports to track your peak sales times, inventory performance, sales by employee and category, and more.
Jewel360's solution
Jewel360 includes a powerful reporting and analytics suite. You can use pre-built and customizable reports to track your peak sales times, inventory performance, sales by employee and category, and more.
Security and loss prevention
About this feature
Want to protect your valuable inventory? You need a POS system with built-in security features.
The Edge's solution
The Edge includes role-based permissions, extensive audit trails, in-depth transaction histories, RFID tagging, and local data control to keep your jewelry store safe.
Jewel360's solution
Jewel360 includes role-based permissions, extensive audit trails, in-depth transaction histories, and RFID tagging. Plus, our cloud-based system updates automatically, ensuring you always have access to the latest security features and bug fixes.
Commission management
About this feature
Tracking each of your employees' sales and earned commission can be tough — which is why you should rely on your POS system to do the calculations.
The Edge's solution
The Edge lets you track each of your employees’ sales and see how much commission they’ve earned.
Jewel360's solution
Jewel360 lets you customize your commission structure and rates, and it automatically calculates your employees’ commission on each transaction.
Jewelry insurance integration
About this feature
A POS system with jewelry insurance integration lets you sell protection and care plans right at the point of sale — boosting your bottom line and ensuring that customers' pieces stay beautiful for years to come.
The Edge's solution
The Edge partners with BriteCo to help you insure customers’ new pieces.
Jewel360's solution
Jewel360 partners with Jewelers Mutual to help you insure customers’ new pieces.
Cloud-based access
About this feature
Cloud-based POS systems let you manage your store from any internet-connected device.
The Edge's solution
The Edge is a desktop-only application that requires you to install and maintain a local server — making it difficult to manage your store remotely.
Jewel360's solution
Jewel360 is a fully cloud-based solution, which means you can access the software from anywhere, at any time.
Serialized inventory management
About this feature
Built-in inventory management features help you track every piece of jewelry accurately. Your system should help you manage serial numbers, certificates, and bulk materials with ease.
The Edge's solution
The Edge includes robust inventory management tools, letting you track each piece’s serial number, manage certificates, and adjust pricing.
Jewel360's solution
Jewel360 includes powerful inventory management tools for tracking serialized pieces and bulk metals and gems. You can maintain a comprehensive product catalog, track serial numbers, set up reorder alerts, and generate inventory valuation reports.
Customer relationship management (CRM)
About this feature
Understanding your clients is key to jewelry store success, and your POS system should include a powerful CRM suite to help you track key information about each customer.
The Edge's solution
The Edge lets you keep detailed notes on each of your customers and their purchase history, including their relationship status, ring size, and wish list items.
Jewel360's solution
Jewel360 makes it easy to collect in-depth information about each of your customers, including their contact information, purchase history, and preferences.
Marketing tools
About this feature
Your POS system should make staying in touch with your loyal customers a breeze.
The Edge's solution
The Edge includes a built-in rewards program. You can also send marketing blasts via email and SMS to select customers.
Jewel360's solution
Jewel360 includes a built-in customer loyalty program, SMS and email marketing tools, and targeted marketing campaigns — letting you segment your customers and send tailored messages to bring them through your door.
Work order tracking
About this feature
If you offer repairs or custom pieces, you need a POS system with built-in work order tracking. This feature simplifies the intake, tracking, and pickup processes — reducing stress on your end and ensuring customer satisfaction.
The Edge's solution
The Edge includes basic work order creation, Geller Blue Book integration, and quote management, but their tracking solution is paper-based instead of digital — making it more difficult to check job statuses at a glance.
Jewel360's solution
Jewel360 integrates with Gellar Blue Book for easy quoting, includes real-time work order status tracking, and automatically alerts customers when their piece is ready for pickup. Plus, you can track work orders and communicate with customers remotely.
Layaway and special financing
About this feature
Layaway programs allow customers to pay for a piece over weeks or months with an initial deposit, while special financing involves contracting a third-party lender or using in-house credit to offer payment plans.
The Edge's solution
The Edge allows you to offer layaway pricing, monitor deposits and payments, and mark when a piece is ready to be picked up.
Jewel360's solution
Jewel360 allows you to offer custom layaway pricing, collect deposits and payments, and automatically alert customers when their piece is ready for pickup. Our software also integrates with buy now, pay later (BNPL) services like Klarna, Afterpay, and Affirm — which is why we've awarded it the point in this category.
Appraisals and trade-ins
About this feature
Your POS system should help you appraise pieces, manage certificates, and facilitate trade-ins for a smooth customer experience. Precious metal calculations, market rate analysis, and trade-in credit management are all essential features if you purchase estate pieces or scraps.
The Edge's solution
The Edge integrates with BriteCo to help you generate appraisals, process trade-ins, and manage GIA certifications.
Jewel360's solution
Jewel360 makes it easy to generate appraisals, process trade-ins, and manage GIA certifications. Our built-in precious metals calculator makes it a breeze to analyze the value of a piece.
E-commerce capabilities
About this feature
E-commerce helps you expand beyond the brick and mortar space and reach customers online. Even if you don't sell online, a well-designed website with your product catalog can help you attract new shoppers.
The Edge's solution
The Edge is best for brick and mortar-only businesses, since their software includes no built-in e-commerce tools.
Jewel360's solution
Jewel360 includes a powerful yet user-friendly e-commerce solution. You can create a custom website, use AI-powered tools to write SEO-friendly copy, and share your product catalog, pricing, and inventory data across your in-store and online systems.
Reporting and analytics
About this feature
Understanding what's selling, what's sitting, and who's buying is crucial for jewelry store success. Your POS system should give you the data you need to make informed decisions and boost your profitability.
The Edge's solution
The Edge includes a powerful reporting and analytics suite. You can use pre-built and customizable reports to track your peak sales times, inventory performance, sales by employee and category, and more.
Jewel360's solution
Jewel360 includes a powerful reporting and analytics suite. You can use pre-built and customizable reports to track your peak sales times, inventory performance, sales by employee and category, and more.
Security and loss prevention
About this feature
Want to protect your valuable inventory? You need a POS system with built-in security features.
The Edge's solution
The Edge includes role-based permissions, extensive audit trails, in-depth transaction histories, RFID tagging, and local data control to keep your jewelry store safe.
Jewel360's solution
Jewel360 includes role-based permissions, extensive audit trails, in-depth transaction histories, and RFID tagging. Plus, our cloud-based system updates automatically, ensuring you always have access to the latest security features and bug fixes.
Commission management
About this feature
Tracking each of your employees' sales and earned commission can be tough — which is why you should rely on your POS system to do the calculations.
The Edge's solution
The Edge lets you track each of your employees’ sales and see how much commission they’ve earned.
Jewel360's solution
Jewel360 lets you customize your commission structure and rates, and it automatically calculates your employees’ commission on each transaction.
Jewelry insurance integration
About this feature
A POS system with jewelry insurance integration lets you sell protection and care plans right at the point of sale — boosting your bottom line and ensuring that customers' pieces stay beautiful for years to come.
The Edge's solution
The Edge partners with BriteCo to help you insure customers’ new pieces.
Jewel360's solution
Jewel360 partners with Jewelers Mutual to help you insure customers’ new pieces.
Cloud-based access
About this feature
Cloud-based POS systems let you manage your store from any internet-connected device.
Jewel360's solution
Jewel360 is a fully cloud-based solution, which means you can access the software from anywhere, at any time.
Serialized inventory management
About this feature
Built-in inventory management features help you track every piece of jewelry accurately. Your system should help you manage serial numbers, certificates, and bulk materials with ease.
Jewel360's solution
Jewel360 includes powerful inventory management tools for tracking serialized pieces and bulk metals and gems. You can maintain a comprehensive product catalog, track serial numbers, set up reorder alerts, and generate inventory valuation reports.
Customer relationship management (CRM)
About this feature
Understanding your clients is key to jewelry store success, and your POS system should include a powerful CRM suite to help you track key information about each customer.
Jewel360's solution
Jewel360 makes it easy to collect in-depth information about each of your customers, including their contact information, purchase history, and preferences.
Marketing tools
About this feature
Your POS system should make staying in touch with your loyal customers a breeze.
Jewel360's solution
Jewel360 includes a built-in customer loyalty program, SMS and email marketing tools, and targeted marketing campaigns — letting you segment your customers and send tailored messages to bring them through your door.
Work order tracking
About this feature
If you offer repairs or custom pieces, you need a POS system with built-in work order tracking. This feature simplifies the intake, tracking, and pickup processes — reducing stress on your end and ensuring customer satisfaction.
Jewel360's solution
Jewel360 integrates with Gellar Blue Book for easy quoting, includes real-time work order status tracking, and automatically alerts customers when their piece is ready for pickup. Plus, you can track work orders and communicate with customers remotely.
Layaway and special financing
About this feature
Layaway programs allow customers to pay for a piece over weeks or months with an initial deposit, while special financing involves contracting a third-party lender or using in-house credit to offer payment plans.
Jewel360's solution
Jewel360 allows you to offer custom layaway pricing, collect deposits and payments, and automatically alert customers when their piece is ready for pickup. Our software also integrates with buy now, pay later (BNPL) services like Klarna, Afterpay, and Affirm — which is why we've awarded it the point in this category.
Appraisals and trade-ins
About this feature
Your POS system should help you appraise pieces, manage certificates, and facilitate trade-ins for a smooth customer experience. Precious metal calculations, market rate analysis, and trade-in credit management are all essential features if you purchase estate pieces or scraps.
Jewel360's solution
Jewel360 makes it easy to generate appraisals, process trade-ins, and manage GIA certifications. Our built-in precious metals calculator makes it a breeze to analyze the value of a piece.
E-commerce capabilities
About this feature
E-commerce helps you expand beyond the brick and mortar space and reach customers online. Even if you don't sell online, a well-designed website with your product catalog can help you attract new shoppers.
Jewel360's solution
Jewel360 includes a powerful yet user-friendly e-commerce solution. You can create a custom website, use AI-powered tools to write SEO-friendly copy, and share your product catalog, pricing, and inventory data across your in-store and online systems.
Reporting and analytics
About this feature
Understanding what's selling, what's sitting, and who's buying is crucial for jewelry store success. Your POS system should give you the data you need to make informed decisions and boost your profitability.
Jewel360's solution
Jewel360 includes a powerful reporting and analytics suite. You can use pre-built and customizable reports to track your peak sales times, inventory performance, sales by employee and category, and more.
Security and loss prevention
About this feature
Want to protect your valuable inventory? You need a POS system with built-in security features.
Jewel360's solution
Jewel360 includes role-based permissions, extensive audit trails, in-depth transaction histories, and RFID tagging. Plus, our cloud-based system updates automatically, ensuring you always have access to the latest security features and bug fixes.
Commission management
About this feature
Tracking each of your employees' sales and earned commission can be tough — which is why you should rely on your POS system to do the calculations.
Jewel360's solution
Jewel360 lets you customize your commission structure and rates, and it automatically calculates your employees’ commission on each transaction.
Jewelry insurance integration
About this feature
A POS system with jewelry insurance integration lets you sell protection and care plans right at the point of sale — boosting your bottom line and ensuring that customers' pieces stay beautiful for years to come.
Jewel360's solution
Jewel360 partners with Jewelers Mutual to help you insure customers’ new pieces.
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Power your jewelry store with a modern POS solution.
The Edge and Jewel360 are both purpose-built for the jewelry industry — but Jewel360 is uniquely equipped to take your business to the next level.
With minimal-upkeep cloud-based technology, flexible e-commerce options, and powerful marketing tools, Jewel360 includes everything you need to attract new shoppers, nurture client relationships, and make more sales.