Trying to decide between Clover and Jewel360? Here's what you need to know about their features, pricing, onboarding, and support.
*If you encounter inaccuracies or require updates, please contact us.
Cloud-based POS systems let you manage your store from any internet-connected device.
Built-in inventory management features help you track every piece of jewelry accurately. Your system should help you manage serial numbers, certificates, and bulk materials with ease.
RFID offers faster, more accurate physical counts and real-time tracking for high-value showcase inventory.
Professional receipt printing and documentation features allow jewelry stores to create branded receipts with logos, detailed product information (including gemstone specifications and certifications), custom messaging, and multiple delivery options (printed, emailed, or texted) to enhance customer experience and provide transaction records.
CRM software centralizes all customer data from purchase history and preferences to communication records enabling jewelry stores to build personal relationships and meet every customer's needs. Advanced profiles include purchase history, style preferences (gold vs. platinum, modern vs. vintage), and important dates like anniversaries.
If you offer repairs or custom pieces, you need a POS system with built-in work order tracking. This feature simplifies the intake, tracking, and pickup processes — reducing stress on your end and ensuring customer satisfaction.
Layaway programs allow customers to pay for a piece over weeks or months with an initial deposit, while special financing involves contracting a third-party lender or using in-house credit to offer payment plans.
Your POS should make it easy to create professional appraisals and manage gemstone certificates in one place. From precious metal calculations and market pricing to organized digital documentation, everything should be accessible when customers need valuation or insurance paperwork.
E-commerce helps you expand beyond the brick-and-mortar space and reach customers online. Even if you don't sell online, a well-designed website with your product catalog can help you attract new shoppers.
Understanding what's selling, what's sitting, and who's buying is crucial for jewelry store success. Your POS system should give you the data you need to make informed decisions and boost your profitability.
Trade-in management enables jewelry stores to handle buy/scrap operations, appraisals, and trade-in evaluations with integrated pricing tools. This allows stores to assess precious metals by current market rates and manage both purchase transactions and trade-in credits for customer purchases.
Tracking each of your employees' sales and earned commission can be tough — which is why you should rely on your POS system to do the calculations.
A POS system with jewelry insurance integration lets you sell protection and care plans right at the point of sale — boosting your bottom line and ensuring that customers' pieces stay beautiful for years to come.
Security and loss prevention are critical for jewelry stores due to high-value inventory and theft risks. Advanced jewelry POS systems incorporate RFID tracking, employee access controls, and detailed audit trails to prevent internal and external theft while providing real-time monitoring and comprehensive reporting to maintain accountability.
Cloud-based POS systems let you manage your store from any internet-connected device.
Built-in inventory management features help you track every piece of jewelry accurately. Your system should help you manage serial numbers, certificates, and bulk materials with ease.
RFID offers faster, more accurate physical counts and real-time tracking for high-value showcase inventory.
Professional receipt printing and documentation features allow jewelry stores to create branded receipts with logos, detailed product information (including gemstone specifications and certifications), custom messaging, and multiple delivery options (printed, emailed, or texted) to enhance customer experience and provide transaction records.
CRM software centralizes all customer data from purchase history and preferences to communication records enabling jewelry stores to build personal relationships and meet every customer's needs. Advanced profiles include purchase history, style preferences (gold vs. platinum, modern vs. vintage), and important dates like anniversaries.
If you offer repairs or custom pieces, you need a POS system with built-in work order tracking. This feature simplifies the intake, tracking, and pickup processes — reducing stress on your end and ensuring customer satisfaction.
Layaway programs allow customers to pay for a piece over weeks or months with an initial deposit, while special financing involves contracting a third-party lender or using in-house credit to offer payment plans.
Your POS should make it easy to create professional appraisals and manage gemstone certificates in one place. From precious metal calculations and market pricing to organized digital documentation, everything should be accessible when customers need valuation or insurance paperwork.
E-commerce helps you expand beyond the brick-and-mortar space and reach customers online. Even if you don't sell online, a well-designed website with your product catalog can help you attract new shoppers.
Understanding what's selling, what's sitting, and who's buying is crucial for jewelry store success. Your POS system should give you the data you need to make informed decisions and boost your profitability.
Trade-in management enables jewelry stores to handle buy/scrap operations, appraisals, and trade-in evaluations with integrated pricing tools. This allows stores to assess precious metals by current market rates and manage both purchase transactions and trade-in credits for customer purchases.
Tracking each of your employees' sales and earned commission can be tough — which is why you should rely on your POS system to do the calculations.
A POS system with jewelry insurance integration lets you sell protection and care plans right at the point of sale — boosting your bottom line and ensuring that customers' pieces stay beautiful for years to come.
Security and loss prevention are critical for jewelry stores due to high-value inventory and theft risks. Advanced jewelry POS systems incorporate RFID tracking, employee access controls, and detailed audit trails to prevent internal and external theft while providing real-time monitoring and comprehensive reporting to maintain accountability.
Switching POS systems is disruptive.
The right support shortens the learning curve and gets you back to selling faster.
Clover offers a streamlined setup process with preconfigured hardware, an online knowledge base, and video tutorials to help businesses get started quickly.
Inventory setup follows a standard retail structure with support for item variants and barcode labeling, though jewelry-specific attributes such as serial numbers, certificates, metal types, and stone details require manual configuration.
Clover provides 24/7 phone and email support across plans, along with community forums and documentation. Support availability is consistent, though the experience may vary depending on the reseller or vendor providing the account.
Jewel360 provides a guided onboarding experience led by a dedicated Customer Success Manager who assists with data migration, setup, and staff training to ensure a smooth launch.
The platform includes jewelry-specific inventory templates, serialized item tracking, and vendor catalog integrations (such as Stuller) to simplify initial data entry. Built specifically for jewelry retail, the system is designed to handle detailed attributes like certificates and gemstone information from the start.
Jewel360 is known for highly responsive, phone-based customer support from a team familiar with jewelry workflows, offering personalized assistance throughout implementation and beyond.
