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Best jewelry store POS systems

Picture this.

You own and manage a jewelry store filled with high-end pieces of jewelry, and each piece tells a story. Every customer interaction in your store is as valuable to you as the gems themselves. You care about each aspect of your business and put a lot of attention toward your jewelry store.

Does this describe you?

If so, you understand that running a jewelry store isn’t just about selling beautiful pieces; it’s about creating an exceptional experience for every customer who walks through your doors. The right tools and systems are crucial to deliver that experience smoothly and efficiently.

Choosing the perfect point of sale (POS) system for your jewelry store is not just a task to check off your to-do list — it’s the heart of your business operations, which keeps your store running smoothly.

In this blog, we’ll guide you through the process of deciding on the best jewelry store POS system for your business.


Jewelry Store POS Systems: The Basics

As mentioned, a point of sale system is essential in order for your business to operate smoothly. There are many aspects of your business to manage, and many POS software providers available to you — which means it can be challenging to find a point of sale system that’s the best fit for your jewelry store.

To effectively run your jewelry business, there are specific features you need in your point of sale system. These include:

  • In-store POS that handles sales, inventory, and marketing needs
  • Custom work order and repair management
  • Online experience to manage sales, consignment, loyalty rewards, and inventory
  • Cloud-based access so you can access your business anywhere
  • Jewelry inventory management with mix of vendors, products, and services
  • Other features including appraisals, trade-ins, and custom quotes for your customers

Your jewelry store is unique and not like any other retail store, which is why you need a specialized jewelry store POS system.


schedule a Jewel360 point of sale demo


Related Read: How To Open a Jewelry Store (& Start Making Money)


Why Jewelry Stores Need Specialized POS Systems

General POS systems don’t have all the integrations or features that help jewelers like you face industry challenges. A specialized point of sale system for jewelry stores caters to the high-value inventory items. 

Advanced security features are ideal for jewelers to protect against theft and fraud. In the jewelry industry, services and repairs are a large part of the business, so you need to be able to effectively track these services and repairs. 

Lastly, customer interactions and experience are essential for building trust. A customer relationship management (CRM) system built into your POS can assist you in creating the best experience for your customers.


Top 4 Jewelry Store POS Systems: Features & Pricing

Let's look into each jewelry point of sale system and highlight their key features and pricing.


1. Lightspeed

Lightspeed is a point of sale and e-commerce platform tailored for retail businesses. It’s a cloud-based platform that includes many features such as inventory management, sales analytics, customer relationship management, and integrated payment processing. 

This platform allows businesses to effectively run their business in store and online. Its solution is designed for many types of retail businesses, which helps them streamline processes and enhance customer experience.


Key Features:

  • Comprehensive point of sale: POS interface with custom layouts to process transactions quickly and efficiently
  • Inventory management: Easy jewelry inventory tracking and management
  • Integrated e-commerce platform: Tools provided to create and manage online stores
  • Sales analytics and reporting: Reporting and analytics features for sales performance, customer behavior, and inventory turnover
  • Customer relationship management: Helps build and maintain customer relationships

Pricing: Lightspeed has various plans that start at $149 per month, plus processing fees. The advanced plan starts at $269.


Related Read: 8 Jewelry Store Marketing Ideas To Try Right Now


2. Shopify

Shopify is an e-commerce software that allows you to create and manage your online stores. This solution offers a wide range of features to help you build your brand, sell products, and grow your online business. 

Shopify has a centralized dashboard which helps you manage inventory, process payments, and track orders. Shopify is a good fit for many different types of retail stores, including jewelry stores.


Key Features:

  • Website builder: An easy-to-use website builder to assist with setting up an online store
  • Inventory management: Capabilities to manage and track inventory for your jewelry store
  • Payment processing: Payment processing capabilities to safely and securely take all forms of payments
  • Marketing and analytics tools: Marketing and analytic features that include sales reports, SEO, and email marketing

Pricing: Shopify plans start at $29 per month, plus processing fees. Other complex business contracts start at $2,300 per month.


3. The Edge

The Edge is a jewelry business management software specifically designed for jewelry retailers. The software helps you with all aspects of running your business, streamlining supplier management, inventory management, and marketing and financial management. 


Key Features:

  • Inventory management: A system to track and manage inventory including serialized inventory and barcode scanning
  • Sales and customer management: Tools include sales orders, payment processing, customer profiles, and purchase history
  • Repairs: Tracking and management of jewelry repairs and services
  • Integrations: Integrations that help streamline business operations such as Clientbook and Podium

Pricing: The Edge pricing depends on the number of stores and workstations, with the cheapest plan starting at $4,600.


Related Read: Trends vs. Timelessness: Striking the Right Balance in Your Jewelry Inventory


4. Jewel360

Jewel360 is an all-in-one cloud-based point of sale system made specifically for jewelers. This solution has in-store POS features, online e-commerce capabilities, payment processing, and automated marketing tools built into the system — it addresses specific jewelry retail needs that help you run your business more efficiently.


Key Features:

  • All-in-one cloud-based system: Manage all your business needs in one cloud-based software that allows you to access all data at your fingertips.
  • Custom work and repairs: Easily manage repairs with built-in work orders and automated text message notifications.
  • Jewelry inventory management: Track and manage your inventory with serialized inventory, purchasing, and receiving orders.
  • Customer profiles: Create wish lists under saved profiles with capabilities to group partnership or family profiles.
  • Automated marketing: Automate your email marketing and SEO for your jewelry store with integrated marketing tools.
  • Integrations: Integrate care plans with Jewelers Mutual and Clientbook to manage customer profiles.

Pricing: Get a custom quote to address your specific jewelry store point of sale needs.


How To Choose the Right Jewelry Store POS System

Remember: When deciding on the best point of sale system for your jewelry store, consider your industry-specific needs. The goal of business management software is to make running your business more effective and efficient. 

You need specific features for your jewelry store — make sure the point of sale system you choose meets those needs.

Here’s a bonus: You can often save money by investing in an all-in-one point of sale system, rather than purchasing separate softwares to help with inventory management, payment processing, CRM, and other accounting and sales reports needs. 

Look into all your options and schedule demos — this will help you choose the best jewelry store POS system for you.

To learn more about Jewel360 features and how the POS system can help you level up your jewelry business, request a demo today!