Jewelry repair software for custom work and repairs

Every custom work order lives in your point of sale (POS) system with customer details, job notes, due dates, and status attached. Your whole team knows where every repair stands.

• Create and manage repair and custom work orders directly from your POS.
• Keep customer details and job information together.
• Set target dates and update them as needed.
• Track the status of each job throughout the repair process.
• Access active work orders from the customer record.
• Assign work orders to technicians and manage access based on user permissions.

Automate text notifications directly from the system so customers stay informed at every stage, without a single manual phone call.

• Send text notifications when a work order is ready.
• Customize your notification message and store signature.
• Include customer information and the work-order ID in messages.
• Keep customers updated without manually calling each one.

Attach photos directly to any order so your bench jeweler knows exactly what they’re working on before they touch the piece.

• Attach photos directly to repair and custom work orders.
• Give bench jewelers a visual reference for each job.
• Keep images connected to the customer's work order.
• Use images as part of the job documentation.

Handle multiple custom orders in a single transaction, each tied to the same customer record with its own details, due date, and status.

• Manage multiple jobs for one customer.
• Keep each job's details and status separate.
• Connect multiple work orders to the same customer record.
• Process completed work through the POS.