Comparing Epos Now vs. Jewel360? Here's a closer look at their features, pricing, onboarding, and support to help you decide.
Last updated: February 2026
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Built from the ground up with jewelers in mind, not adapted from a general retail system.
Run your business from any device, anywhere — your data is stored online and always accessible.
Sell protection and care plans right at the point of sale — a simple way to add revenue and keep customers coming back.
Keep a record of each customer's history and preferences so you can offer a more personal experience every time.
Stay connected with your customers through built-in tools for promotions, email campaigns, and more.
Track repairs and custom jobs from dropoff to pickup, so nothing gets lost — and customers always know where their piece stands.
Handle appraisals, trade-ins, and precious metal calculations without switching between systems.
Expand beyond your storefront and sell online with built-in e-commerce tools.
Get a clear picture of what's selling, what's sitting, and where your money is going.
Run multiple locations from one system with shared inventory, transfers, and combined reporting.
Built from the ground up with jewelers in mind, not adapted from a general retail system.
Run your business from any device, anywhere — your data is stored online and always accessible.
Sell protection and care plans right at the point of sale — a simple way to add revenue and keep customers coming back.
Keep a record of each customer's history and preferences so you can offer a more personal experience every time.
Stay connected with your customers through built-in tools for promotions, email campaigns, and more.
Track repairs and custom jobs from dropoff to pickup, so nothing gets lost — and customers always know where their piece stands.
Handle appraisals, trade-ins, and precious metal calculations without switching between systems.
Expand beyond your storefront and sell online with built-in e-commerce tools.
Get a clear picture of what's selling, what's sitting, and where your money is going.
Run multiple locations from one system with shared inventory, transfers, and combined reporting.
Switching jewelry POS systems takes time and effort.
The right support makes the process smoother and gets you back to business faster.
Epos Now advertises a 15-minute setup, but real-world experiences tell a different story.
Many users report a poor onboarding process and slow support responses when issues come up.
Jewel360 walks you through every step of setup: hardware, software, inventory import, and staff training.
All plans include unlimited phone and email support at no extra cost, and users consistently praise the responsive, personal service.
