JewelMate (by LogicMate) has been in jewelry stores since 1989. It's feature-rich, capable, and genuinely built for the industry.
Jewel360 is newer and cloud-native, built for the same stores JewelMate has served for decades.
When both platforms speak jewelry, the real questions are about what you're paying upfront, where the software lives, and how complicated it is to get running.
Last updated: April 2026
Run your jewelry store from anywhere with a cloud-based POS system.
Track every piece from purchase to sale with full attribute history attached to each item.
Manage jobs, timelines, associated costs, and customer communications from intake through pickup.
Connect directly to Stuller's catalog for current pricing and simplified reordering.
Search, track, and manage individual stones from the vendor through the finished piece and beyond.
Create, send, and track vendor orders, and reconcile received inventory against outstanding POs.
Track sales performance, inventory turnover, customer behavior, and overall business health with built-in reports.
Sync in-store inventory with your online storefront in real time.
Generate and store formal appraisal documents within the system, tied to the item and customer record.
Track items sent on memo or taken on consignment with proper attribution and auto-return logic.
Manage partial payments and layaway agreements from first deposit through final pickup.
Full purchase and service history attached to each client record for clienteling and reorder decisions.
Manage inventory, staff, and operations across more than one physical store from a single system.
Reach the right help quickly when something goes wrong — and know what to expect before you need it.
Run your jewelry store from anywhere with a cloud-based POS system.
Track every piece from purchase to sale with full attribute history attached to each item.
Manage jobs, timelines, associated costs, and customer communications from intake through pickup.
Connect directly to Stuller's catalog for current pricing and simplified reordering.
Search, track, and manage individual stones from the vendor through the finished piece and beyond.
Create, send, and track vendor orders, and reconcile received inventory against outstanding POs.
Track sales performance, inventory turnover, customer behavior, and overall business health with built-in reports.
Sync in-store inventory with your online storefront in real time.
Generate and store formal appraisal documents within the system, tied to the item and customer record.
Track items sent on memo or taken on consignment with proper attribution and auto-return logic.
Manage partial payments and layaway agreements from first deposit through final pickup.
Full purchase and service history attached to each client record for clienteling and reorder decisions.
Manage inventory, staff, and operations across more than one physical store from a single system.
Reach the right help quickly when something goes wrong — and know what to expect before you need it.
Migrating to a new POS system is a huge undertaking. The right support can make all the difference.
Logic Mate provides implementation support through design, setup, and training.
Their documentation lists in-person training, live online sessions, webinars, videos, and written documentation as available options.
Implementation typically takes around one week for a standard deployment, with the team available throughout to walk through issues and answer questions.
On support, JewelMate offers phone and online assistance with a team that reviews describe as highly responsive.
Their website is missing specifics: published hours, after-hours availability, and details on what happens if you need someone during a busy Saturday.
Jewel360's onboarding is built around getting your specific store operational, not just installing the software.
The dedicated Customer Success Manager handles your data migration, configures the system for your workflows, including repair intake, Stuller ordering, and your pricing structure, and trains your staff before you go live.
After launch, unlimited phone and email support is included on every plan with no additional fees or tier restrictions.
The team works exclusively with jewelry stores, so questions about serialized behavior, repair stage customization, or appraisal document setup don't require explaining what a jewelry store is.
