Trying to decide between The Edge and Jewel360? Here's what you need to know about their features, pricing, onboarding, and support.
Last updated: February 2026
*If you encounter inaccuracies or require updates, please contact us.
Cloud-based POS systems let you manage your store from any internet-connected device.
Built-in inventory management features help you track every piece of jewelry accurately. Your system should help you manage serial numbers, certificates, and bulk materials with ease.
RFID offers faster, more accurate physical counts and real-time tracking for high-value showcase inventory.
Understanding your clients is key to jewelry store success, and your POS system should include a powerful CRM suite to help you track key information about each customer.
Your POS system should make staying in touch with your loyal customers a breeze.
If you offer repairs or custom pieces, you need a POS system with built-in work order tracking. This feature simplifies the intake, tracking, and pickup processes — reducing stress on your end and ensuring customer satisfaction.
Layaway programs allow customers to pay for a piece over weeks or months with an initial deposit, while special financing involves contracting a third-party lender or using in-house credit to offer payment plans.
Your POS system should help you appraise pieces, manage certificates, and facilitate trade-ins for a smooth customer experience. Precious metal calculations, market rate analysis, and trade-in credit management are all essential features if you purchase estate pieces or scraps.
E-commerce helps you expand beyond the brick and mortar space and reach customers online. Even if you don't sell online, a well-designed website with your product catalog can help you attract new shoppers.
Understanding what's selling, what's sitting, and who's buying is crucial for jewelry store success. Your POS system should give you the data you need to make informed decisions and boost your profitability.
Multiple locations add complexity — inventory transfers, consolidated reporting, and keeping everything in sync.
Tracking each of your employees' sales and earned commission can be tough — which is why you should rely on your POS system to do the calculations.
A POS system with jewelry insurance integration lets you sell protection and care plans right at the point of sale — boosting your bottom line and ensuring that customers' pieces stay beautiful for years to come.
Cloud-based POS systems let you manage your store from any internet-connected device.
Built-in inventory management features help you track every piece of jewelry accurately. Your system should help you manage serial numbers, certificates, and bulk materials with ease.
RFID offers faster, more accurate physical counts and real-time tracking for high-value showcase inventory.
Understanding your clients is key to jewelry store success, and your POS system should include a powerful CRM suite to help you track key information about each customer.
Your POS system should make staying in touch with your loyal customers a breeze.
If you offer repairs or custom pieces, you need a POS system with built-in work order tracking. This feature simplifies the intake, tracking, and pickup processes — reducing stress on your end and ensuring customer satisfaction.
Layaway programs allow customers to pay for a piece over weeks or months with an initial deposit, while special financing involves contracting a third-party lender or using in-house credit to offer payment plans.
Your POS system should help you appraise pieces, manage certificates, and facilitate trade-ins for a smooth customer experience. Precious metal calculations, market rate analysis, and trade-in credit management are all essential features if you purchase estate pieces or scraps.
E-commerce helps you expand beyond the brick and mortar space and reach customers online. Even if you don't sell online, a well-designed website with your product catalog can help you attract new shoppers.
Understanding what's selling, what's sitting, and who's buying is crucial for jewelry store success. Your POS system should give you the data you need to make informed decisions and boost your profitability.
Multiple locations add complexity — inventory transfers, consolidated reporting, and keeping everything in sync.
Tracking each of your employees' sales and earned commission can be tough — which is why you should rely on your POS system to do the calculations.
A POS system with jewelry insurance integration lets you sell protection and care plans right at the point of sale — boosting your bottom line and ensuring that customers' pieces stay beautiful for years to come.
Switching POS systems is disruptive.
The right support shortens the learning curve and gets you back to selling faster.
The Edge includes the EDGE 101 course (3-day in person or 5-day online webinar) with purchase.
Advanced and seasonal training is available, and the "Swipe, Learn, Earn" program offers unlimited, free training when you use their payment processing.
Technical support is provided by phone, with remote access for troubleshooting. The first year is included — annual renewal after that.
Jewel360 provides dedicated onboarding — hardware setup, software training, inventory import, and employee training.
Unlimited phone and email support is included on all plans, with no separate renewal fee.
Users consistently highlight the responsive, personal touch of our support team.
