Jewelry Consignment Software: 7 Features To Look For

Looking for jewelry consignment software to support your business? When you find the right tools, managing your jewelry store is easy.

But where do you start? In this blog, we’ll cover the seven essential features to look for to transform your jewelry store operations:

User-friendly interface
Robust jewelry inventory management
Comprehensive reporting tools
Secure payment processing
Customer relationship management (CRM)
Marketing and promotion capabilities
Scalability and customization

Let’s dive in and explore what makes the best jewelry consignment software stand out.

1. User-Friendly Interface

When it comes to jewelry consignment software, a user-friendly interface is a must — your business software should make your job easier, not harder.

We get it: Navigating clunky software menus is frustrating — that’s why a clean, intuitive interface helps you and your team find what you need quickly.

But why does this matter? A user-friendly design means you can spend less time figuring out the software and more time focusing on your customers. It reduces the chance of errors when entering or retrieving information, too.

Your software should offer easy-to-read layouts and straightforward navigation to make your daily tasks easier and more efficient — and allow you to easily resell preowned jewelry.

Ultimately, choosing the jewelry consignment software with a user-friendly interface saves you time — which means you can run your business as smoothly as possible.

2. Robust Jewelry Inventory Management

Managing inventory is one of the most important tasks in your jewelry store — especially if you offer consignment. This is why you need jewelry store software with consignment and inventory management features.

With detailed item tracking and stock level monitoring, you know exactly what products you have on hand at all times. This prevents overordering or running out of popular items. Plus, it makes organizing and finding your jewelry much easier.

Software with robust inventory management keeps your store organized, so your sellers and buyers are happy.

3. Comprehensive Reporting Tools

Your jewelry consignment software’ comprehensive reporting tools give you deep insights into how your store is performing, which helps you make informed, data-driven decisions.

Reporting tools track sales patterns and inventory levels, highlighting fast-sellers and potential discounts. For example, reports let you know if diamond tennis bracelets are selling well, so you can order more stock. On the other hand, if your reports show that sterling silver watches aren’t selling, you can offer deeper discounts on them. This information is crucial for planning and boosting your jewelry store’s sales.

Look for software with clear reports and visual dashboards, so you quickly grasp key data without getting overwhelmed.

4. Secure Payment Processing

Secure payment processing is non-negotiable for your jewelry consignment software. Safe transactions protect your business and build customer trust.

In the jewelry industry, your inventory is valuable — so it’s important to make sure every payment is handled securely. This is especially true in a consignment store because there’s a third party involved in the transaction.

Secure payment processing reduces the risk of fraud and ensures that customer data is protected. When your customers know their payments are safe, they’re more likely to come back and recommend your store to others.

Opt for software that supports various payment methods like cash, credit cards, Apply Pay, and Google Pay. This offers strong fraud protection, giving your customers flexibility and security and helping you gain credibility with your target market.

5. CRM

CRM is a key feature to look for in jewelry consignment software. Building strong relationships with your customers is important for any business, and CRM tools help you do just that.

A CRM system manages customer information, tracks interactions, and personalizes communications. You can send emails and texts, remind customers of special events, or offer personalized promotions like a 15% anniversary discount.

Make sure the software you choose manages customer appointments and communications, too. A strong CRM system improves your customers’ satisfaction, which keeps them coming back.

6. Marketing and Promotion Capabilities

Jewelry consignment stores have a unique responsibility to market and promote their customers’ preowned jewelry. The right software has integrated marketing automations, so you can spread the word about your business and attract more customers — which is key to developing your business.

Automated marketing tools allow you to create and manage promotional campaigns, send out newsletters, and engage with your audience. With the right software, you can design engaging emails and special offers that grab attention and drive traffic to your store.

Remember: You can use these tools to track the success of your campaigns — this way, you can adjust your strategies as needed to maximize results.

7. Scalability and Customization

When choosing jewelry consignment software, consider scalability and customization. As your business grows and you find more people that want to sell their jewelry through your store, you need software that scales with you and adapts to your changing needs.

You need this capability if you want to expand your jewelry business — make sure your software handles increased inventory, more customers, and added transactions without skipping a beat. This keeps your business running smoothly as it grows.

Customization allows you to tailor the software to fit your unique business needs. The jewelry consignment industry is niche — you need the ability to manage work orders by organizing your schedule and sending automated messages, for example.

Whether it’s adjusting the interface, changing report formats, or setting up custom inventory tags, having control over these aspects makes all the difference.

Jewel360: Your Ultimate Jewelry Consignment Software

After exploring these seven must-have features, you know how important it is to find the right jewelry consignment software.

Enter: Jewel360, an all-in-one point of sale (POS) solution designed specifically for jewelry stores. Our software has all the features you need to effectively run your business, including:

Customizable tag layouts: Customize your tag layouts with an intuitive graphic interface to make inventory management easier than ever.
Email and online payments: Simplify customer transactions with emailed statements and online payment options.
Comprehensive reports: Access detailed reports and security logs to gain insights into store performance.
Fraud protection features: Secure payment processing with robust fraud protection measures.
Customer management tools: Manage appointments and mailing lists easily to maintain strong customer relationships.
Marketing integration: Create and track promotional email and SMS campaigns with integrated marketing tools.
Scalable solutions: Adapt your software to fit the growing needs of your business.
Resale capabilities: Accept and resell preowned jewelry to expand your product offerings.

Ready to see Jewel360 in action? Schedule a demo today to discover how our jewelry consignment software can take your business to the next level.