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Luxare vs. Jewel360

Which POS is the right fit for your jewelry store?

Jewel360 and Luxare are both jewelry-focused point of sale (POS) systems. On paper, they share many of the same features.

But what works for a national chain might not work for a family-owned jewelry store, and vice versa.

So, how can you tell which POS is the right fit for your store? Take a closer look at the features each solution offers, see what independent reviewers have to say, and read up on the support you can expect after making your first payment.

luxare v jewel360
Jewel360 vs. Luxare

At a glance

Luxare

Geared toward large chains and corporations

Luxare is a POS platform designed for jewelry and watch retailers, wholesalers, and manufacturers. Its parent company, Diaspark, also provides IT staffing and AI consulting services in the healthcare and retail industries.

Features include multilocation management, serialized inventory tracking, repair and custom job management, AI-assisted customer insights, and cloud-based or on-premises deployment options.

Pricing is only available on request.

Luxare doesn’t have any reviews on third-party platforms. All of its publicly available case studies feature large chain retailers.

Jewel360

Built specifically for independent jewelers

Jewel360 was designed around the everyday operations of small and independent jewelry stores.

Features like serialized inventory management, custom order and repair tracking, industry-standard integrations, native e-commerce management, and built-in marketing tools take the stress out of jewelers’ daily workflows.

Plans start at $199 per month, with unlimited phone and email support, users, and products included.

Real customers have reviewed Jewel360 on third-party platforms like Capterra and Google, with the vast majority of users reporting a positive experience.

Luxare: Pricing

Hardware

Luxare’s website doesn’t provide specific information about hardware requirements or costs. 

Software

Payment processing

Long-term contracts

Jewel360: Pricing

Hardware

Jewel360 is 100% cloud-based and can run on the hardware you already have. That means there’s no need to purchase proprietary hardware up front. 

Software

Payment processing

Long-term contracts

Luxare vs. Jewel360

Full feature comparison

*If you encounter inaccuracies or require updates, please contact us.

luxare logo
Jewel360

Cloud-based access

Access your store from anywhere with cloud-based POS software.

Yes
Yes
Built for independent jewelers

Choose a POS that treats you like an independent jeweler, not a massive corporate chain.

No
Yes
Serialized inventory tracking

Manage one-of-a-kind inventory with a POS that tracks each item individually.

Yes
Yes
Custom order & repair tracking

Manage repairs and custom orders from one centralized location.

Yes
Yes
Real-time reporting

Know what's selling, what's sitting, and where your margins are strongest.

Yes
Yes
Convenient integrations

Keep using the tools you already love.

No
Yes
AI clienteling app

Use AI to automate certain aspects of the clienteling process.

Yes
No
Customer relationship management (CRM)

Turn one-time customers into loyal regulars.

Yes
Yes
Built-in marketing tools

Market your jewelry store without the need for clunky third-party tools.

No
Yes
E-commerce website management

Reach more customers with an e-commerce website that automatically syncs with your in-store inventory.

No
Yes
On-premises deployment option

Choose between a cloud-based POS you access via the internet, or an on-premises system installed on physical computers in your store.

Yes
No
Appraisal management

Generate revenue and build customer trust with in-house appraisals.

Yes
Yes
Consignment & trade-in management

Process estate jewelry, handle scrap metal, and track consignment pieces.

No
Yes
In-store & online inventory sync

Prevent double-selling and reduce manual data entry with automatic inventory syncing.

Yes
Yes
Layaway management

Provide flexible payment options for budget-conscious buyers.

Yes
Yes
Employee commission management

Rely on your POS to track each of your employees' sales and earned commissions.

No
Yes
Accounting

Manage your finances directly from your POS.

Yes
Yes
luxare logo
Jewel360

Cloud-based access

Access your store from anywhere with cloud-based POS software.

Yes
Yes
Built for independent jewelers

Choose a POS that treats you like an independent jeweler, not a massive corporate chain.

No
Yes
Serialized inventory tracking

Manage one-of-a-kind inventory with a POS that tracks each item individually.

Yes
Yes
Custom order & repair tracking

Manage repairs and custom orders from one centralized location.

Yes
Yes
Real-time reporting

Know what's selling, what's sitting, and where your margins are strongest.

Yes
Yes
Convenient integrations

Keep using the tools you already love.

No
Yes
AI clienteling app

Use AI to automate certain aspects of the clienteling process.

Yes
No
Customer relationship management (CRM)

Turn one-time customers into loyal regulars.

Yes
Yes
Built-in marketing tools

Market your jewelry store without the need for clunky third-party tools.

No
Yes
E-commerce website management

Reach more customers with an e-commerce website that automatically syncs with your in-store inventory.

No
Yes
On-premises deployment option

Choose between a cloud-based POS you access via the internet, or an on-premises system installed on physical computers in your store.

Yes
No
Appraisal management

Generate revenue and build customer trust with in-house appraisals.

Yes
Yes
Consignment & trade-in management

Process estate jewelry, handle scrap metal, and track consignment pieces.

No
Yes
In-store & online inventory sync

Prevent double-selling and reduce manual data entry with automatic inventory syncing.

Yes
Yes
Layaway management

Provide flexible payment options for budget-conscious buyers.

Yes
Yes
Employee commission management

Rely on your POS to track each of your employees' sales and earned commissions.

No
Yes
Accounting

Manage your finances directly from your POS.

Yes
Yes

What real jewelry store owners say about Jewel360

You’ll be hard-pressed to find Luxare reviews from independent jewelry store owners. But with Jewel360, our customer testimonials speak for themselves. 

First Peoples Jewlers

First People’s Jewelers

“Migration… was actually pretty simple and easy. Jewel360 really held my hand and walked me through the entire process. I really didn’t have to do much.”

— Brooke Zangerl

K Bond Jewelers

K Bond Jewelers

“With us just being a small operation, and only having three to four employees in the store at any given time, communication — and ease in those communication channels — was a big thing for us. Jewel360 has helped us improve our efficiency… we would absolutely recommend Jewel360.”

— Sarah Bond Turner

Tracys Fine Jewelry_Migration Testimonial_Thumbnail

Tracy’s Fine Jewelry & Gifts

“I made the decision to move to Jewel360, and I haven’t looked back. Jewel360 has really made the operation of our store so much easier.”

— Tracy Miller

Onboarding & support

Switching POS systems takes time and effort. A dependable support team ensures you never miss a sale during the transition. 

Luxare

Luxare isn’t specific about its onboarding and ongoing support capabilities. 

One customer testimonial mentions that the Luxare team “created a training manual and video.” 

However, there’s no published onboarding timeline, nor is there any information about the level of ongoing email and/or phone support its customers may or may not receive.

Jewel360

Jewel360 guides customers through the transition process with a dedicated onboarding team. Hardware and software setup, owner and staff training, data migration — our team of experts handles it all. 

No matter what POS you used before, your jewelry store can be fully transitioned to Jewel360 in six to eight weeks, with no interruptions to your business. 

Once you’re fully onboarded, you’ll have access to unlimited phone and email support, plus an in-depth knowledge base for 24/7 self-service.

Which jewelry POS system
is right for your store?

Luxare is a compelling choice if you need a POS designed for large chain stores, manufacturers, and wholesalers. 

But if your jewelry store is small, independent, family owned, or all of the above, Jewel360 is made to suit your needs. 

Luxare makes sense if you:

  • Want an enterprise-grade POS designed for large-scale operations
  • Value AI-assisted clienteling
  • Need an on-premises deployment option
  • Don’t mind contacting a sales rep to get an idea of how much you’ll be paying

Jewel360 makes sense if you:

  • Want a POS designed specifically for the needs of independent jewelry stores
  • Value an attentive onboarding team and unlimited ongoing support
  • Need a cloud-based POS that supports offline payment processing
  • Prefer a transparent pricing model 
  • Need an approachable system you and your employees can use without extensive training

Frequently asked questions

Where can I see independent reviews of Luxare?

As of October 2026, Luxare doesn’t have reviews on independent platforms, including Capterra and Google. 

Jewel360 has verified independent reviews on both Capterra and Google.

Will I lose customer history or inventory data when I migrate from my current system?

Does Luxare or Jewel360 integrate with vendor catalogs so I’m not double-entering products?

Is there a long-term contract with Jewel360 or Luxare? Can I cancel if it doesn’t work out?

See how Jewel360 can work for your store

Reading a features list is helpful, but only a hands-on demo can show you if Jewel360 is the
right fit for you. 

See why hundreds of independent jewelers trust Jewel360 with their daily operations.